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Deschutes County
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Central Oregon 211 

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Find help on the

Central Oregon 211

website


Corporate Cornerstone 
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Corporate Cornerstone partners
direct their annual gift toward
administrative expenses, which means nearly all the contributions
from individuals are used to fund
agency programs and services.

Central Oregon 2-1-1 Report for 2009

What are some of 2-1-1’s recent accomplishments?

  • Public launch for Central Oregon 2-1-1 took place on 2-11-2009.
  • Phones went live on 1-2-2009.
  • The call center responded to 6,288 calls in first year, averaging 580 serviced calls per month.
  • The local 2-1-1 website totaled 5,206 online searches of the database, averaging 415 online searches per month.
  • Produced 150 page Central Oregon Directory of Community Resources printed directory.

 

What are some of the first year’s conclusions?

  • Most frequently presenting issues for callers were:
  • food/meals
  • housing/utilities
  • medical needs
  • income support/assistance

 

What is in the future for CO 2-1-1?

  • The future agenda includes developing procedures and protocols to support community wide emergencies/disasters.
  • Securing sustainable funding.
  • Continued refinement of operations.
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